Privacy Policy

PCOM and its corporate affiliates ("PCOM", “SPEED”, “Giraffe” or "we") provide this Web Site Privacy Statement in order to demonstrate our commitment to respect your privacy. This Web Site Privacy Statement explains how we collect certain personal information at our Web Site at and any permutations thereof that directly link to this Website Privacy Statement ("Web Site"). This Web Site Privacy Statement also explains how we use and disclose such information – it does not, however, apply to our use of data that we collect otherwise (e.g., offline or through web sites of our foreign subsidiaries). If you do not agree with this Web Site Privacy Statement, please do not access or use our Web Site.

Personal and Non-Personal Information

Generally, you can visit PCOM without telling us who you are or revealing any personally identifiable information about yourself. We collect no such information about you when you visit our Web Site unless you choose to provide that information to us. PCOM may request or collect certain personally identifiable information from or about you ("Personal Information") in certain circumstances, as described in this Web Site Privacy Statement and in specific privacy notices (described at the end of this Web Site Privacy Statement under the header "Situations in Which you Submit Personal Information").

Log Files and Aggregate Information

Like most website operators, we collect and use IP addresses from browsing machines to analyze trends, administer the site, track user's movement, and gather broad demographic information for aggregate use. PCOM does not link this information with Personal Information about individual users. We may share with potential partners our aggregated demographic information and aggregated information about the transactions conducted on our Web Site. Information we share for these purposes is generally not linked to any Personal Information that can identify any individual person or company.

Use of Cookies

Our Web Site uses cookies to enhance your experience while visiting our sites. Cookies are pieces of information transferred to the browsing computer and used for record-keeping purposes. Cookies generally assist users by performing certain functions such as saving passwords and personal preferences regarding the sites. Many consider the use of cookies to be an industry standard. Your browser is probably set to accept cookies. If you would prefer not to receive cookies, however, you can alter the configuration of your browser to refuse cookies. If you choose to have your browser refuse cookies, it is possible that some areas of our sites will not function properly when you view them.

Situations in Which You Submit Personal Information

In certain situations, we will ask you to submit Personal Information. We will use this Personal Information only as described under the header "Use and Transfer of Personal Information."

• When you purchase a product or setup an online account, you will submit Personal Information.

• In order to register PCOM product, you will be asked to complete a product registration form.

• When you provide information about yourself and your equipment using the PCOM.

• When you participate in our surveys by providing information about yourself and your use of our products.

• If you would like to register for our PCOM, Giraffe or even SPEED newsletter, we may ask you to submit a contact form with your name, address and e-mail address. We will use this information to send the newsletters to you.

• In order to deliver additional information that you request about our products or services, we may ask you to submit a customer service form with your name, address, phone number, e-mail address, the PCOM products you own, the topic of your request and your comments.

• You can also e-mail us your comments or a review about PCOM products. In order send your comments and reviews of PCOM products to PCOM, you will be asked to submit Personal Information using the PCOM form, such as your name, address, phone number, occupation/profession, e-mail address and your comments and opinions (Your Statement"). PCOM will keep this information in its database and may contact you by the means you've provided to PCOM. In addition, PCOM may post your name, profession and Your Statement on our website or use your name, profession and Your Statement in marketing materials at PCOM’s sole discretion. PCOM may also share your name, profession and Your Statement with potential partners who may also use your name, profession and Your Statement in marketing materials.

• You may apply for a position with us by submitting your resume. This Personal Information may be reviewed and used to contact you.

Use and Transfer of Personal Information

PCOM will generally not transfer Personal Information to third parties except as disclosed in this Web Site Privacy Statement or in specific privacy notices (described at the end of this Web Site Privacy Statement under the header "Situations in Which You Submit Personal Information").

• We do share Personal Information within the PCOM affiliated companies to offer you products and information that may be of interest to you.

• In addition, we may need to transfer Personal Information to third parties who perform services on our behalf in your interest. For example, we may release personal information to third parties to fulfill customer orders, send PCOM marketing communications, deliver packages, fulfill subscriptions, schedule and perform installation and servicing, conduct research or surveys, send regular mail and e-mail on behalf of PCOM, or to process credit card payments.

• If you do not wish to receive communications from us, you can send an e-mail to with the subject stating "UNSUBSCRIBE" or simply opt out during the checkout process.

We generally reserve the right, however, to transfer any non-personal information without restrictions and to transfer Personal Information in connection with a merger, acquisition, reorganization, and/or sale of all or substantially all of our assets. Also, we may use or disclose Personal Information as required or permitted by law and/or if we believe that such action is necessary to comply with a legal requirement, a court order, request by law enforcement officials, or other legal process, or to protect the rights, property, and safety of others or ourselves. We also reserve the right to report to law enforcement agencies any activities that we, in good faith, believe to be unlawful.

Whenever our data processing practices with regard to Personal Information that you actively submit to us are substantially different from those described in this Website Privacy Statement, we will add special privacy notices to those segments of our Web Site where we prompt you to submit Personal Information, e.g., in connection with contests or special promotions.


PCOM does not knowingly collect personal information from children under 13 for marketing purposes, but because some information is collected electronically, it can appear to be the personal information of the PCOM purchaser of the product, and will be treated as such by this privacy policy. If a child under 13 submits personal information to PCOM and we learn that that personal information is the information of a child under 13, we will delete the information as soon as possible.


Our Web Site may contain links to other sites. Please be aware that PCOM is not responsible for the privacy practices of such other sites, and this Web Site Privacy Statement does not apply to such sites. We encourage our users to be aware when they leave our site and to read the privacy statements of each and every web site that collects personally identifiable information.


PCOM endeavors to take reasonable technical and organizational measures to protect the security of our users' Personal Information. We do not, however, warrant or represent that your Personal Information is completely safe from hackers and other security threats. If you have questions about the security of this Web Site, please send an email to

Changes to this Web Site Privacy Statement

If we decide to change this Web Site Privacy Statement – which we reserve the right to do, at any time, effective immediately – we will post the revised policy at this location, or at another location that is accessible via link from our homepage, so that users are always aware of what information we collect, how we use it, and under circumstances, if any, we disclose it, on any given day. If at any point we decide to use Personal Information in a manner that is substantially different from that stated at the time it was collected, we will seek to notify users by way of an email, and provide users with a choice as to whether or not we use their information in this different manner.

Obtain and Modify Information

We intend to protect the quality and integrity of your Personal Information and try to keep information accurate and complete. Please contact us at to find out if and what Personal Information we may have related to you. Also, if any of your Personal Information changes (such as zip code, phone, email or postal address), please let us know at

PCOM Pacific Sdn Bhd 
9, Jalan Teknologi 3/5A,
Sinar Damansara Technology Park, Kota Damansara,
47810 Petaling Jaya, Selangor, Malaysia.
TEL: +60 (3) 6151 6090
FAX: +60 (3) 6150 6117